The facility was extremely clean, the room was comfortable and fully equipped with a kitchen (refrigerator, stove, microwave, dishwasher, pots and pans and dishes). The sitting area, bedrooms, and bathrooms were all very comfortable. The staff were excellent, and the manager went over and above to make sure we had a suite that accommodated an elderly family member. Maintenance staff were also very helpful when we needed to change temperature in the room and address a sewer odor coming from the handicap bathroom.
Patricia
2024年7月
Breakfast was nice, the woman who works in that area is extremely friendly and efficient . She made our stay memorable . Location was great.
Alison
2024年10月
the hotel was very well kept and clean
Smith
2022年8月
Cleanliness and Location were great. The staff was super helpful with our needs, WiFi support, a bathroom door - loose hinge even accommodated a late check out we did not even use.
Tim
2022年8月
The staff is wonderful. They are very friendly and attentive. My door lock did not work properly. I made one short call and maintenance was there to fix it right away
B
2022年11月
The room was huge and spacious and very clean and comfortable. The noise level was almost none. The staff was very friendly and helpful.
Mls324
2023年3月
Location was great. Staff was very nice.
Sonja
2022年9月
Ricky
2024年5月
100% top notch. Staff was amazing from front desk to housekeeping. Very clean great showers and very comfortable bed. We stay in Mentor once a year and will not stay at another location again. Great value
Lorie
2022年7月
Room was spacious, clean, and comfortable. I only stayed one night, but it would have been very convenient for a longer stay.
Karen
2024年8月