Residence Inn by Marriott Cleveland Mentor
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The facility was extremely clean, the room was comfortable and fully equipped with a kitchen (refrigerator, stove, microwave, dishwasher, pots and pans and dishes). The sitting area, bedrooms, and bathrooms were all very comfortable. The staff were excellent, and the manager went over and above to make sure we had a suite that accommodated an elderly family member. Maintenance staff were also very helpful when we needed to change temperature in the room and address a sewer odor coming from the handicap bathroom.
Patricia
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Breakfast was nice, the woman who works in that area is extremely friendly and efficient . She made our stay memorable . Location was great.
Alison
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the hotel was very well kept and clean
Smith
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Cleanliness and Location were great. The staff was super helpful with our needs, WiFi support, a bathroom door - loose hinge even accommodated a late check out we did not even use.
Tim
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The staff is wonderful. They are very friendly and attentive. My door lock did not work properly. I made one short call and maintenance was there to fix it right away
B
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The room was huge and spacious and very clean and comfortable. The noise level was almost none. The staff was very friendly and helpful.
Mls324
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Location was great. Staff was very nice.
Sonja
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Ricky
مايو ٢٠٢٤
100% top notch. Staff was amazing from front desk to housekeeping. Very clean great showers and very comfortable bed. We stay in Mentor once a year and will not stay at another location again. Great value
Lorie
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Room was spacious, clean, and comfortable. I only stayed one night, but it would have been very convenient for a longer stay.
Karen
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